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Latest news: Financial and Business Service

Insurers warned against offering dodgy cash settlements

Insurers warned against offering dodgy cash settlements

The financial regulator has found insurers often offer cash payouts to repair damage based on a single quote, which can leave customers out of pocket.

'I am so sorry': audit investigator's belated apology

'I am so sorry': audit investigator's belated apology

'I am so sorry': audit investigator's belated apology

'I am so sorry': audit investigator's belated apology

An investigator has apologised to a Senate inquiry for failing to properly probe claims of misconduct at one of the biggest multinational auditors.

Car insurance customers in the dark about fee hikes

Car insurance customers in the dark about fee hikes

Car insurance customers in the dark about fee hikes

Car insurance customers in the dark about fee hikes

Car insurance premiums surged eight per cent while the broader consumer price index rose three per cent, in part due to a surge in vehicle theft in Victoria.

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'Naive, embarrassing': KPMG chair-elect's email apology

'Naive, embarrassing': KPMG chair-elect's email apology

The chairman-to-be of a major consultancy firm has issued a mea culpa for casting doubt on whistleblower claims detailed by a federal senator.

Super funds accused of slow action on customer support

Super funds accused of slow action on customer support

A study by a consumer advocacy group claims super funds are failing customers but the methods of the "mystery shopper" sting have been called into question.

Accounting grad sacked after PM's bank account accessed

Accounting grad sacked after PM's bank account accessed

Accounting giant EY has sacked an employee who was charged with accessing Anthony Albanese's personal bank account while on secondment at the Commonwealth Bank.

Super platforms warned, again, to protect client funds

Super platforms warned, again, to protect client funds

A regulator is on the warpath after a review of superannuation platform trustees came up short for the second time, potentially leaving clients exposed.

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Under-fire firm still has ethics, leadership contracts

Under-fire firm still has ethics, leadership contracts

Under-fire firm still has ethics, leadership contracts

Under-fire firm still has ethics, leadership contracts

Having been hauled over the coals by a parliamentary committee, KPMG is again facing scrutiny regarding its suitability to run government training programs.

The AI trap: firms buy too much tech, too little talent

The AI trap: firms buy too much tech, too little talent

The AI trap: firms buy too much tech, too little talent

The AI trap: firms buy too much tech, too little talent

More businesses are investing in artificial intelligence to boost productivity but a leading tech firm says they are not all getting investments right.

Australia's car loan trap: industry warned to be 'fair'

Australia's car loan trap: industry warned to be 'fair'

Australia's car loan trap: industry warned to be 'fair'

Australia's car loan trap: industry warned to be 'fair'

The findings of a major report on car financing in Australia aren't pretty, leaving the industry body to make clear that customers must be treated fairly.

Craft retailer Lincraft puts final stitch in shopfronts

Craft retailer Lincraft puts final stitch in shopfronts

Craft retailer Lincraft puts final stitch in shopfronts

Craft retailer Lincraft puts final stitch in shopfronts

Beloved craft retailer Lincraft will close the remainder of its bricks and mortar stores, citing changing customer behaviour and low-cost overseas competition.

'Hello, anyone there?' Mobile phone complaints spike

'Hello, anyone there?' Mobile phone complaints spike

'Hello, anyone there?' Mobile phone complaints spike

'Hello, anyone there?' Mobile phone complaints spike

Thousands of Australians are reporting trouble with their mobile phone service, with smartphone snags responsible for almost half of all ombudsman complaints.

'I take accountability': top advisory firm leader quits

'I take accountability': top advisory firm leader quits

'I take accountability': top advisory firm leader quits

'I take accountability': top advisory firm leader quits

The head of KPMG Australia has resigned after the corporate regulator publicly confirmed in real time it is probing registered company auditors at the firm.

Future Fund set to join tech-related jobs cull

Future Fund set to join tech-related jobs cull

Future Fund set to join tech-related jobs cull

Future Fund set to join tech-related jobs cull

Australia's sovereign wealth fund will shave as much as $15 million in costs and review 10 staff roles as it reaps the benefits of improved technology.

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UK MPs reject Aussie-style kids' social media ban

British MPs have rejected a proposed Australian-style ban on social media for under-16s that was being pursued by campaigners, including Hugh Grant.

Star casinos case: appeal decision a long way off

The outcome may not pass the pub test but the outgoing head of the corporate regulator says it was justified in taking on the Star casinos case.

'See you in court': fight looms over work-from-home law

An Australian-first legal right to work from home might not be shielded from a constitutional challenge by the use of anti-discrimination laws.

Zip shares zapped on earnings miss, rising bad debts

Consumers are increasingly tapping alternative credit, but a major provider has been punished on the stock market for not living up to growth expectations.

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Aussies ditch copper for fibre to boost download speeds

More Australians are upgrading their broadband connections, choosing faster plans and setting download records, NBN Co has revealed.

'I won't walk away': embattled Starmer to Westminster

A defiant UK Prime Minister Keir Starmer is digging in, telling colleagues he's "won every fight I've ever been in", amid calls for him to resign.

Delayed pay? You're not the only one hit by RBA glitch

A technical issue at Australia's central bank has forced employees to wait hours for pay and created delays for those hoping to settle on properties.

Watchdog pushes financial literacy to counter AI boom

Artificial intelligence-powered scams featuring fake celebrities are just the tip of the iceberg when it comes to AI risks facing consumers, ASIC warns.

Financial adviser left victims 'damaged', out of pocket

A tradesman who fell victim to a financial adviser, jailed for stealing more than $1 million from clients, says he was groomed and betrayed by the felon.

Financial advisor leaves 'groomed' retirees destitute

A retired couple who fell victim to a financial advisor convicted of stealing more than $1 million from clients say they were "groomed" and "ripped off".

Australia Post rival shuts operations without warning

A Sydney-based delivery firm that promised to undercut Australia Post has abruptly stopped taking bookings, causing alarm for businesses.

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