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Latest news: Consumers

What's for dinner? Aussies cook up fresh uses for AI

What's for dinner? Aussies cook up fresh uses for AI

Australians are turning to artificial intelligence tools in the kitchen as well as the office, as use of the technology weighs in on more activities.

Want a safe car? Crash tests say you should go electric

Want a safe car? Crash tests say you should go electric

Want a safe car? Crash tests say you should go electric

Want a safe car? Crash tests say you should go electric

The safest new vehicles in Australia are almost all electric, with the top performers delivering consistently across the various areas of testing.

Hybrid and electric vehicles rev up second-hand market

Hybrid and electric vehicles rev up second-hand market

Hybrid and electric vehicles rev up second-hand market

Hybrid and electric vehicles rev up second-hand market

Australians are buying more used hybrid, plug-in hybrid and electric cars, although sales across all states and territories are slowing down.

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Australia Post rival shuts operations without warning

Australia Post rival shuts operations without warning

A Sydney-based delivery firm that promised to undercut Australia Post has abruptly stopped taking bookings, causing alarm for businesses.

Do not fully charge: Volvo electric vehicle warning

Do not fully charge: Volvo electric vehicle warning

A serious fault has been identified in more than 2800 electric vehicles and, with no immediate fix, drivers are being warned not to fully charge the cars.

Robots, smart Lego and AI everything: CES 2026 delivers

Robots, smart Lego and AI everything: CES 2026 delivers

The annual Consumer Electronics Show indicates we could be headed into a future with cleaning robots, noisy Lego and bathroom mirrors that assess health.

Clicking and streaming: Australian online habits evolve

Clicking and streaming: Australian online habits evolve

Australians are hooking up to faster broadband connections by the thousands and the technology is changing the way they consume entertainment.

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Meal kit services sued over alleged subscription traps

Meal kit services sued over alleged subscription traps

Meal kit services sued over alleged subscription traps

Meal kit services sued over alleged subscription traps

The competition watchdog has taken meal delivery services HelloFresh and Youfoodz to court for misleading consumers with subscriptions.

Cheapest grocery prices revealed for Christmas parties

Cheapest grocery prices revealed for Christmas parties

Cheapest grocery prices revealed for Christmas parties

Cheapest grocery prices revealed for Christmas parties

One supermarket chain has stayed on top as the best for shoppers' bucks for the festive season, ahead of a crackdown on price gouging.

In-app-propriate: renters quizzed on personal details

In-app-propriate: renters quizzed on personal details

In-app-propriate: renters quizzed on personal details

In-app-propriate: renters quizzed on personal details

Almost half of Victorian renters are being forced to use digital platforms to apply for and maintain their accommodation despite privacy concerns.

AI will make a list but shoppers should check it twice

AI will make a list but shoppers should check it twice

AI will make a list but shoppers should check it twice

AI will make a list but shoppers should check it twice

More than half of young Australians are willing to hand over their Christmas shopping to an artificial intelligence tool, but others have concerns.

Energy costs force most renters to swelter over summer

Energy costs force most renters to swelter over summer

Energy costs force most renters to swelter over summer

Energy costs force most renters to swelter over summer

Most Australians who rent their home say they avoid using cooling and heating appliances due to high costs.

Road tests show electric vehicles keep pulling up short

Road tests show electric vehicles keep pulling up short

Road tests show electric vehicles keep pulling up short

Road tests show electric vehicles keep pulling up short

Battery-powered cars have been found using more energy than promised in independent tests, just like their petrol and diesel peers.

Motorists pooh pooh petrol for low-emission options

Motorists pooh pooh petrol for low-emission options

Motorists pooh pooh petrol for low-emission options

Motorists pooh pooh petrol for low-emission options

Hybrid, plug-in hybrid and electric vehicles are closing the gap on their petrol rivals with sales figures showing a change in consumer sentiment.

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Search hit: court orders massive fine against Google

The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.

Fibre to the rescue: Aussies urged to take net upgrades

More than one million households have been disconnected by weather events this year and the NBN warns more will disproportionately affect copper connections.

Easy solution getting more veggies on Aussies' plates

A simple in-store tweak has shown people will eat more fresh food and be healthier if prices are presented differently.

Overpowered: battery rebate could be drained in a year

Australian households are installing more than 1000 solar batteries every day, but their popularity could accelerate the end of the government's rebate scheme.

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New entry about to make electric cars a lot cheaper

Australian motorists can expect to see more price competition in electric vehicles after one auto maker announced the cheapest model to date.

Second-hand car buyers are looking to save petrol too

Hybrid vehicles are not just popular with new car buyers, as figures reveal the low-emission models are making up more second-hand sales.

New petrol cars could be outnumbered in two years

Australian drivers are buying more electric and hybrid vehicles than ever and experts say they are forcing down petrol and diesel car sales.

Petrol low as car buyers flock to hybrid and electric

More buyers of new vehicles are opting to save money on petrol with electric cars and hybrid models proving popular in the latest auto industry snapshot.

Microsoft apologises for AI confusion, offers refunds

A tech giant will offer refunds to millions of its Australian users over what it calls unclear pricing for access to its artificial intelligence tool.

Bank giant, energy providers rebuked in Shonky awards

A bank that won't refund customers fees it incorrectly charged has topped the annual list of dodgy business behaviour from consumer advocates Choice.

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

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