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Latest news: Retail

'Frustrated, sceptical' consumers lose trust in grocers

'Frustrated, sceptical' consumers lose trust in grocers

Consumers doubt rising costs are totally to blame for higher grocery prices, as profits fall for manufacturers struggling to pass on surging costs.

Fears supermarket squeeze risks short-changing shoppers

Fears supermarket squeeze risks short-changing shoppers

Fears supermarket squeeze risks short-changing shoppers

Fears supermarket squeeze risks short-changing shoppers

Supermarkets could face fines or be broken up under an opposition plan to improve competition, but a business body says this could have unintended consequences.

Wesfarmers defends record profits amid cost crisis

Wesfarmers defends record profits amid cost crisis

Wesfarmers defends record profits amid cost crisis

Wesfarmers defends record profits amid cost crisis

Wesfarmers chair Michael Chaney is reclaiming the word "profit" as the parent company of Kmart and Bunnings reaps a record profit amid a cost-of-living crisis.

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Fish furore: Woolies refuses to phase out farmed salmon

Fish furore: Woolies refuses to phase out farmed salmon

Woolworths shareholders have questioned the company's board over its pricing practices and use of farmed salmon which threatens the existence of a rare fish.

'People haven’t splurged': tax cut spending subdued

'People haven’t splurged': tax cut spending subdued

Australian retailers are finally starting to see a more upbeat consumer, though spending is unlikely to be strong enough to fan the flames of inflation.

Optus regrets 'unacceptable' conduct alleged by ACCC

Optus regrets 'unacceptable' conduct alleged by ACCC

Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers.

Retail eyes frightfully good Halloween spending splurge

Retail eyes frightfully good Halloween spending splurge

Australian retailers are expecting a $450 million spend on Halloween before an even bigger splurge during the black Friday and cyber Monday sales.

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Australia's inflation down, but not out

Australia's inflation down, but not out

Australia's inflation down, but not out

Australia's inflation down, but not out

There were few surprises in the inflation read-out, with economists broadly of the view underlying price pressures should keep the cash rate on hold until 2025.

Coles, Woolies call price check on ACCC discount claim

Coles, Woolies call price check on ACCC discount claim

Coles, Woolies call price check on ACCC discount claim

Coles, Woolies call price check on ACCC discount claim

Supermarket giants Coles and Woolworths will fight the consumer watchdog over accusations of dodgy "price drop" campaigns.

Harvey Norman misled customers with 'interest-free' ads

Harvey Norman misled customers with 'interest-free' ads

Harvey Norman misled customers with 'interest-free' ads

Harvey Norman misled customers with 'interest-free' ads

Retail giant Harvey Norman misled consumers with a widespread ad campaign offering interest-free and no-deposit purchase options, the Federal Court has ruled.

Supermarkets blamed most for cost-of-living woes

Supermarkets blamed most for cost-of-living woes

Supermarkets blamed most for cost-of-living woes

Supermarkets blamed most for cost-of-living woes

A new report reveals Australians lay the blame for the rising cost of living at the feet of supermarkets.

New merger laws to shelve 'damaging' supermarket deals

New merger laws to shelve 'damaging' supermarket deals

New merger laws to shelve 'damaging' supermarket deals

New merger laws to shelve 'damaging' supermarket deals

The competition watchdog will have to be notified of every supermarket merger to prevent major players from gaining an unfair advantage.

Expert rejects supermarket land banking concerns

Expert rejects supermarket land banking concerns

Expert rejects supermarket land banking concerns

Expert rejects supermarket land banking concerns

A retail expert says it's "not unreasonable" for supermarkets to spend years developing sites for stores, as the government moves to crack down on land banking.

Core brands survive big change at battling retail chain

Core brands survive big change at battling retail chain

Core brands survive big change at battling retail chain

Core brands survive big change at battling retail chain

Mosaic Brands says it will close its Rockmans, Autograph, Crossroads, W.Lane and BeMe brands to focus on its core brands such as Noni B.

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Retail sales to show economy continues to sputter along

The Australian economy should show further signs of modest growth in upcoming retail trade figures but investors will be more interested in US jobs data.

Smiggle demerger delayed to prioritise Myer deal

The planned demerger of Smiggle will take a back seat as owner Premier Investments considers selling brands including Jay Jays and Just Jeans to Myer.

Fake jewel thief jailed after terrifying store employee

A man who pretended to rob a Sydney jewellers in an alleged plot to defraud $2.8 million from the shop's insurer will spend at least a year more behind bars.

'Challenging': Kathmandu, Rip Curl owner takes hit

KMD Brands, the owner of retail stores Kathmandu and Rip Curl, has acknowledged a "challenging sales environment" after 11 per cent sales drop in 2023/24.

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Psychological tricks behind supermarket discounts

Marketing experts say supermarkets are hitting on a human bias to buy with little thought when presented with apparent discounts.

Super Retail tries to bury 'deal' with ex-legal chief

Super Retail Group wants to hide how much its ex-legal boss says she should be paid in a settlement as it faces claims of a toxic workplace culture.

Harvey Norman sued over 'worthless' extended warranties

A class-action lawsuit claims Harvey Norman's extended warranties provided no value to consumers, as they already had remedies under Australian law.

Just Group fires Smiggle boss over alleged misconduct

Just Group's board alleges that John Cheston engaged in "serious misconduct and a serious breach of his employment terms."

Banned shoplifter's wee act caused 'public alarm'

A man who urinated over $300 of raw meat at Woolworths had already been banned from the supermarket chain because of a shoplifting incident weeks before.

'Nothing fantastic': Harvey Norman slides, turns to AI

Harvey Norman chairman Gerry Harvey is looking to artificial intelligence and its Malaysian operations for growth after disappointing 2023-24 results.

Tax cuts put away for rainy day as spending spree ends

After two months of sales-fuelled growth, shoppers have tightened belts as the elevated cost-of-living keeps pressure on family finances.

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