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Latest news: Consumers

Most want energy-efficient homes but are stuck on price

Most want energy-efficient homes but are stuck on price

Most Australian buyers, renters and builders want energy-efficient homes, a study has found, but high prices and a lack of knowledge are holding them back.

Audi issues second electric car recall due to fire risk

Audi issues second electric car recall due to fire risk

Audi issues second electric car recall due to fire risk

Audi issues second electric car recall due to fire risk

More than 120 electric cars from German car maker Audi have been recalled in Australia, with owners warned a fix is still being developed.

Online shopping is forcing down prices by $1100 a year

Online shopping is forcing down prices by $1100 a year

Online shopping is forcing down prices by $1100 a year

Online shopping is forcing down prices by $1100 a year

Greater competition from online shopping is forcing down the price of some goods, research has found, and could have a bigger impact in the future.

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Electric vehicles double amid calls for faster progress

Electric vehicles double amid calls for faster progress

Almost 100,000 new electric cars hit Australian roads last year but a new report is calling for faster adoption to meet climate targets.

Search engine rules to ban AI-generated abuse images

Search engine rules to ban AI-generated abuse images

New rules for search engines will ban child abuse and terrorist content in Australia but will also seek to prevent abuse images being created by AI tools.

Consumers paying the price for 'slow' data right scheme

Consumers paying the price for 'slow' data right scheme

The economy would get a $16.7 billion boost within decades and almost 50,000 new jobs if consumers could give the nod to sharing more data, economists say.

Relief for Aussies paying billions extra at the bowser

Relief for Aussies paying billions extra at the bowser

Car rental firms will help drive electric vehicles into the used car market under a policy package designed to stop Aussies paying too much for transport.

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Australian broadband to get a speed boost, but slowly

Australian broadband to get a speed boost, but slowly

Australian broadband to get a speed boost, but slowly

Australian broadband to get a speed boost, but slowly

More than nine million households and businesses could get a significant boost to their broadband connection later in 2024 following fibre upgrades.

Ultra Tune to appeal $1.5m contempt of court penalty

Ultra Tune to appeal $1.5m contempt of court penalty

Ultra Tune to appeal $1.5m contempt of court penalty

Ultra Tune to appeal $1.5m contempt of court penalty

Auto-servicing firm Ultra Tune should be punished for failing to be compliant with franchisees even after being hit with a $2 million fine, a judge has said.

Consumer guide aims to spark even more rooftop solar

Consumer guide aims to spark even more rooftop solar

Consumer guide aims to spark even more rooftop solar

Consumer guide aims to spark even more rooftop solar

A solar panel and batteries guide for consumers has been released to give households more bang for their buck and keep Australia in top spot for solar uptake.

Electric vehicle charging sparks concern among drivers

Electric vehicle charging sparks concern among drivers

Electric vehicle charging sparks concern among drivers

Electric vehicle charging sparks concern among drivers

More than two in three Australians think the nation needs more electric vehicle charging stations even though their number almost doubled last year.

Australia needs more batteries, EVs and electricians

Australia needs more batteries, EVs and electricians

Australia needs more batteries, EVs and electricians

Australia needs more batteries, EVs and electricians

Australia needs to recruit more female electricians, deploy more home solar batteries and connect electric cars to the grid, a Senate inquiry has heard.

ANZ, Suncorp welcome takeover approval as ACCC reflects

ANZ, Suncorp welcome takeover approval as ACCC reflects

ANZ, Suncorp welcome takeover approval as ACCC reflects

ANZ, Suncorp welcome takeover approval as ACCC reflects

ANZ's proposed $4.9 billion takeover of Suncorp's banking arm will proceed after a tribunal found it would not lessen competition but would benefit consumers.

Drivers on struggle street fuel Ampol's 'mega profit'

Drivers on struggle street fuel Ampol's 'mega profit'

Drivers on struggle street fuel Ampol's 'mega profit'

Drivers on struggle street fuel Ampol's 'mega profit'

Refinery operator and service station chain Ampol has been accused of delaying pump price relief for consumers already stung by a cost of living crisis.

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Save billions on energy bills by plugging in households

Clean energy households are the "Swiss army knife" of the electricity grid and could soon be treated as seriously as large-scale generation and transmission.

Mazda fined $11.5m for misleading buyers on faulty cars

One of Australia's most popular car brands has been fined $11.5 million for misleading nine customers about their rights to refunds or replacement cars.

High-risk AI use could be banned by new task force

Using artificial intelligence technology in risky tasks such as social scoring and biometric identification could be banned in Australia by a new group.

AGL Energy back in the black, but sights set on green

AGL Energy insists there is a "very, very competitive" market after bouncing back into profit and reserving billions of dollars to replace coal-fired power.

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Energy-saving grants add to bill relief for small firms

Federal grants for upgrades to freezers, air conditioning and other vital but costly equipment for small businesses aim to cut power bills and carbon emissions.

Price gouging is everywhere, on everything, all at once

Leading economist Allan Fels says a lack of competition and exploitative practices are just a few reasons why Australia needs to look more closely at prices.

Aussie motorists show a big preference for big cars

SUVs and utes dominated new car sales in January, according to a new report, dwarfing passenger and electric vehicle sales.

Solar battery faces compulsory recall after house fires

Australia's consumer watchdog is weighing up whether to issue a compulsory recall for an LG solar battery after 13 fires, including one that destroyed a house.

Meta reveals plans to launch AI services in Australia

The firm behind Facebook has bold ambitions for artificial intelligence, with Mark Zuckerberg announcing plans to create the world's most popular AI services.

Summer charging queues down despite rise in EV sales

Public electric vehicle charging soared by 150 per cent during the holiday period, providers say, but better etiquette and greater options kept queues down.

Rooftop solar pays its own way as more homes switch on

The Australian solar industry contracted for the first time in 10 years in 2023 as fewer large-scale arrays went online, but rooftop systems continued to shine.

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