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Latest news: Consumers

Greenwashing lawsuit to test 'overstated' gas claims

Greenwashing lawsuit to test 'overstated' gas claims

Claims about the future of renewable gas will be tested in Federal Court after the competition regulator launched its biggest greenwashing lawsuit to date.

Call for laws to stop harm to consumers, firms online

Call for laws to stop harm to consumers, firms online

Call for laws to stop harm to consumers, firms online

Call for laws to stop harm to consumers, firms online

Australian consumers and businesses are being harmed by the behaviour of tech giants in ways that cannot be addressed with current laws, a report has found.

Aussies want solar batteries but many feel overwhelmed

Aussies want solar batteries but many feel overwhelmed

Aussies want solar batteries but many feel overwhelmed

Aussies want solar batteries but many feel overwhelmed

The cost and complexity of installing a solar battery is keeping some Australians from taking the plunge despite incentives, a study has revealed.

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Hitting the brakes on EV, hybrid help could slow cuts

Hitting the brakes on EV, hybrid help could slow cuts

Removing tax breaks for plug-in hybrid vehicles is stalling their adoption, a group warns, and a lack of incentives could slow efforts to cut car emissions.

Siri, where's my AI? Clock ticks for Apple in tech race

Siri, where's my AI? Clock ticks for Apple in tech race

It is one of the world’s biggest technology companies but Apple’s failure to supercharge Siri with artificial intelligence has some asking questions.

Apple boosts AI features but leaves Siri behind for now

Apple boosts AI features but leaves Siri behind for now

It will screen your phone calls, translate your messages, and help you work out but Apple’s artificial intelligence software is not ready to smarten up Siri.

Aussies urged to charge ahead with household batteries

Aussies urged to charge ahead with household batteries

Australia could unlock billions in electricity savings if more households add a battery to their solar panel plans, a report has found.

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EV myths drive Aussies wrong way down electric avenue

EV myths drive Aussies wrong way down electric avenue

EV myths drive Aussies wrong way down electric avenue

EV myths drive Aussies wrong way down electric avenue

One third of Australians believe misinformation circulating about electric vehicles, a study has found, with a conspiracy mindset most often to blame.

Apple says competition changes could open door to scams

Apple says competition changes could open door to scams

Apple says competition changes could open door to scams

Apple says competition changes could open door to scams

A US tech giant has rejected proposed changes to Australia's digital competition rules, saying some could put consumers and app developers at risk.

YouTube, Meta, TikTok reveal misinformation tidal wave

YouTube, Meta, TikTok reveal misinformation tidal wave

YouTube, Meta, TikTok reveal misinformation tidal wave

YouTube, Meta, TikTok reveal misinformation tidal wave

More than 25,000 Australian videos featuring misinformation have been removed from YouTube and TikTok as tech giants turn to AI tools to identify issues.

Strip clubs to education hubs hacked in password grab

Strip clubs to education hubs hacked in password grab

Strip clubs to education hubs hacked in password grab

Strip clubs to education hubs hacked in password grab

Online criminals have compromised thousands of websites, including those of Australian businesses, in an attempt to steal users' passwords.

Telco partnership opens AI-powered search to the masses

Telco partnership opens AI-powered search to the masses

Telco partnership opens AI-powered search to the masses

Telco partnership opens AI-powered search to the masses

Artificial intelligence technology use could rise in Australia after a major telecommunications provider teamed with an AI-powered search engine.

Why the carbon offset 'swear jar' needs an overhaul

Why the carbon offset 'swear jar' needs an overhaul

Why the carbon offset 'swear jar' needs an overhaul

Why the carbon offset 'swear jar' needs an overhaul

Firms relying on carbon offsets to tout their green credentials and reduce their environmental footprints are under fresh scrutiny after a court settlement.

Carbon offsets set aside following greenwashing lawsuit

Carbon offsets set aside following greenwashing lawsuit

Carbon offsets set aside following greenwashing lawsuit

Carbon offsets set aside following greenwashing lawsuit

EnergyAustralia has pledged to back away from the use of carbon offsets to deal with emissions, in a statement following a legal settlement.

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Parent group challenges energy giant over carbon claims

EnergyAustralia will face the Federal Court to answer allegations some of its "carbon neutral" products were not as green as they seemed.

More households want to go full electric but lack spark

Millions more Australian households plan to cut gas and go all-electric but many say they need more information and guidance to do so.

Living costs rising despite cooling inflation

While some Australians are keenly awaiting the Reserve Bank's next interest rate cut, many Aussies are still doing it tough as living costs continue to bite.

Election expected to drive confidence in electric cars

Australia's transition to low-emission vehicles could speed up after the election, experts say, fuelled by ongoing tax cuts and emission limits.

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AI in every room: why home appliances are getting smart

From robotic vacuum cleaners that wake when you sleep to washing machines that judge dirt on your clothes, experts say home electronics are getting an AI boost.

Is it down? Strict rules for telcos that suffer outages

Phone and internet users will be given more details when their services drop out under rules imposed on telecommunication providers.

Drivers could pay more tax after electric car U-turn

Australian drivers and employers could miss out on thousands of dollars in tax savings if the coalition puts the brakes on an electric vehicle policy.

Call for workplace change to drive electric car take-up

Fewer than one-in-three electric vehicle drivers can access a charger at work and incentives could get more people to go electric and drive to the office.

Insurer profits boom to $6.1b after steep premium hikes

Insurance companies have collectively banked $6.1 billion in annual profit after raising premiums and facing fewer significant weather events.

Some hybrid cars thirstier than their petrol peers

On-road vehicle tests show some hybrid vehicles are not saving as much petrol as lab tests promise and a two use more than standard cars on highways.

'No more bills': why batteries may change energy market

Helping more households capture solar power in a battery could have a market-wide impact, although some could miss out on the biggest savings.

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