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Latest news: Consumers

Refunds for flyers after airline's overpricing error

Refunds for flyers after airline's overpricing error

More than 60,000 people who booked flights in Australia in the last five years are set to be offered a partial refund after they were overcharged.

Electric cars to rev up the energy grid, one at a time

Electric cars to rev up the energy grid, one at a time

Electric cars to rev up the energy grid, one at a time

Electric cars to rev up the energy grid, one at a time

Technology that will let drivers use their electric vehicles as giant household batteries is launching in Australia, although its reach is limited.

Aussies worry about harmful deepfakes but share anyway

Aussies worry about harmful deepfakes but share anyway

Aussies worry about harmful deepfakes but share anyway

Aussies worry about harmful deepfakes but share anyway

Most Australian voters say they are seeing more political deepfakes online and want regulation, but some share suspect content without checking.

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Will Tesla's problems crash Australia's electric dream?

Will Tesla's problems crash Australia's electric dream?

The brand that has long led Australia's electric vehicle charge is falling out of favour. Can the nation's move to low-emission transport go on regardless?

Car sales accelerate, with hybrids leading the charge

Car sales accelerate, with hybrids leading the charge

More drivers are getting behind the wheel of a new car but preferences are changing, with hybrids speeding up and petrol cars slowing down.

Hitting the brakes: hybrid sales clouded by tax cut end

Hitting the brakes: hybrid sales clouded by tax cut end

A tax concession for plug-in hybrid electric vehicles has come to the end of the road and experts say it could affect future car sales and emissions.

Call for household battery help to plug energy concerns

Call for household battery help to plug energy concerns

Cutting the price of solar batteries would lower household bills while easing pressure on the energy network, say groups pushing for a national scheme.

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Hearing aids to heart monitors: tech is going healthy

Hearing aids to heart monitors: tech is going healthy

Hearing aids to heart monitors: tech is going healthy

Hearing aids to heart monitors: tech is going healthy

More consumer technology is being approved for medical use in Australia, from earbuds that work as hearing aids to smartwatches that test for heart problems.

Indigenous lands to be put on the map in Australia

Indigenous lands to be put on the map in Australia

Indigenous lands to be put on the map in Australia

Indigenous lands to be put on the map in Australia

Aboriginal place names, protected lands and reserves will be shown on mapping, weather and other apps in Australia as the result of a four-year project.

Tesla Cybertruck named the hero of motor show comeback

Tesla Cybertruck named the hero of motor show comeback

Tesla Cybertruck named the hero of motor show comeback

Tesla Cybertruck named the hero of motor show comeback

It is large, futuristic and not ready to drive on Australian roads but Tesla's Cybertruck will be the centrepiece of the first Melbourne motor show in 15 years.

Regional shoppers paying price of supermarket dominance

Regional shoppers paying price of supermarket dominance

Regional shoppers paying price of supermarket dominance

Regional shoppers paying price of supermarket dominance

Shoppers outside the cities will continue to pay higher prices for food and groceries without support to boost competition, a business council says.

Coles, Woolies guilty of increasing margins: watchdog

Coles, Woolies guilty of increasing margins: watchdog

Coles, Woolies guilty of increasing margins: watchdog

Coles, Woolies guilty of increasing margins: watchdog

Treasurer Jim Chalmers promised a crackdown on major supermarkets following a consumer watchdog report, but warned breaking them up would be counterproductive.

Why electric cars can be uncommonly useful in cyclones

Why electric cars can be uncommonly useful in cyclones

Why electric cars can be uncommonly useful in cyclones

Why electric cars can be uncommonly useful in cyclones

As Queenslanders prepared for a tropical cyclone, an Australian electric car company raced to fulfil an influx of orders to keep lights and fridges working.

Cheaper but smarter: smartphones target budget buyers

Cheaper but smarter: smartphones target budget buyers

Cheaper but smarter: smartphones target budget buyers

Cheaper but smarter: smartphones target budget buyers

Three smartphone makers are launching cut-price versions of their flagship devices but experts say their biggest battle might be over AI features.

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'No excuse': Telstra fined over millions of spam texts

Australians were bombarded with millions of spam texts from a major telco that didn't allow them to unsubscribe without providing personal information.

New vehicle sales stuck in slow lane, even popular SUVs

Hybrids are among few vehicles to withstand a continuing slowdown in new vehicles sales, with one model racing into the top ten.

Plug-in hybrid car tax breaks about to hit the skids

Drivers have one month left to claim a tax break on plug-in hybrid electric vehicles, amid calls for Labor to give the fuel-saving cars more support.

'More gaps, more drop-outs': rise in complaints post-3G

Telcos have been urged to do better in rural Australia, with continued reports of poor mobile service and new black spots after the 3G mobile network closed.

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Customers tapping mad as watchdog warns on card charges

A huge number of complaints over common transactions has Australia's consumer watchdog warning businesses big and small to bide by the laws or risk a fine.

More flights on horizon as airline deal set to take off

Passengers could benefit from more choice and improved convenience as the consumer watchdog provides a green light for a Virgin-Qatar Airways alliance.

Origin bets on gas and batteries to keep the lights on

Leading energy retailer Origin Energy says it is "well-placed" to benefit from the energy transition as it bets on big batteries to help keep the lights on.

Big changes needed to connect cars to the power grid

Most Australians want to turn their electric vehicle into a battery on wheels in future but there are still speed bumps to making the technology work.

AGL slams nuclear option, doubles down on big batteries

Australia's biggest emitter AGL Energy will build "a whole range of assets", but not nuclear reactors, to support the closure of 50-year-old coal power plants.

The cost of broadband is rising, but so is its speed

Australians are paying more to access the internet but thousands more households are getting access to faster download speeds.

Small cars show a big thirst for petrol in road tests

Three popular small cars, including a hybrid model, are among the latest vehicles found using more fuel than expected in Australian road tests.

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