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Latest news: Telecommunication Service

Telco complaints a symptom of cost-of-living crisis

Telco complaints a symptom of cost-of-living crisis

Telcos are failing to offer sufficient help to customers struggling to pay their bills, as the telecommunications watchdog receives a spike in complaints.

No tuning out as influencers reshape political campaign

No tuning out as influencers reshape political campaign

No tuning out as influencers reshape political campaign

No tuning out as influencers reshape political campaign

Politicians need to find new ways to reach young voters or risk irrelevance, one of Australia's most prominent social media commentators says.

Is it down? Strict rules for telcos that suffer outages

Is it down? Strict rules for telcos that suffer outages

Is it down? Strict rules for telcos that suffer outages

Is it down? Strict rules for telcos that suffer outages

Phone and internet users will be given more details when their services drop out under rules imposed on telecommunication providers.

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Calls go out to dial in payphones as national landmarks

Calls go out to dial in payphones as national landmarks

Three public phones that have supported Australians in emergencies are being nominated to be made national landmarks.

Defence secretary 'shared another chat on Yemen strike'

Defence secretary 'shared another chat on Yemen strike'

A report claiming the US defence secretary shared sensitive military details on another Signal chat has renewed criticism of the Trump administration.

Bots influencing election discussion on social media

Bots influencing election discussion on social media

Nearly one in five accounts discussing Australia's election analysed on a major social media platform were found to be fake, sparking disinformation concerns.

Dating app code comes online to prevent abuse of users

Dating app code comes online to prevent abuse of users

Dating app platforms have signed up to a voluntary safety code, putting in place proactive measures to protect users from being abused.

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Meta to mark AI, deepfakes to shield election integrity

Meta to mark AI, deepfakes to shield election integrity

Meta to mark AI, deepfakes to shield election integrity

Meta to mark AI, deepfakes to shield election integrity

The parent company of Facebook and Instagram, Meta, is implementing transparency measures to tackle disinformation during the Australian election.

Young men increasingly targeted by sexual extortion

Young men increasingly targeted by sexual extortion

Young men increasingly targeted by sexual extortion

Young men increasingly targeted by sexual extortion

One in 10 adolescents are being targeted by sexual extortion, where they're threatened with a private image and made to hand over money or more intimate photos.

Saying something creepy: online groomers target kids

Saying something creepy: online groomers target kids

Saying something creepy: online groomers target kids

Saying something creepy: online groomers target kids

Researchers are calling for more regulation following revelations about how teenagers are being targeted online and young people are at risk on dating apps.

Cops failed to act above the line with data, phone taps

Cops failed to act above the line with data, phone taps

Cops failed to act above the line with data, phone taps

Cops failed to act above the line with data, phone taps

A scathing ombudsman's review of police surveillance powers found state forces lacking in how they secretly accessed telecommunications data.

'No excuse': Telstra fined over millions of spam texts

'No excuse': Telstra fined over millions of spam texts

'No excuse': Telstra fined over millions of spam texts

'No excuse': Telstra fined over millions of spam texts

Australians were bombarded with millions of spam texts from a major telco that didn't allow them to unsubscribe without providing personal information.

Plan to make telcos provide universal mobile services

Plan to make telcos provide universal mobile services

Plan to make telcos provide universal mobile services

Plan to make telcos provide universal mobile services

Mobile phone providers would be obliged to provide service across all of Australia by 2027 under a Labor proposal.

Espionage and terror threats grow in dangerous era

Espionage and terror threats grow in dangerous era

Espionage and terror threats grow in dangerous era

Espionage and terror threats grow in dangerous era

From hostile foreign nations targeting diaspora communities to youth radicalised online, the top spy agency's annual threat assessment warns risks have grown.

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Telstra hikes dividend, announces $750m share buy-back

Telstra says it made $1.1 billion in profit in the six months to December 31, up 7.1 per cent from the same period in 2023.

'More gaps, more drop-outs': rise in complaints post-3G

Telcos have been urged to do better in rural Australia, with continued reports of poor mobile service and new black spots after the 3G mobile network closed.

Phone ban, vape laws 'helping students focus'

Australia's education minister says law reforms around phone usage in schools and vaping are helping the younger generation kick goals in the classroom.

Failed triple zero calls 'not related' to 3G shutdown

Three triple-zero calls failed during a fatal farm fire, but Telstra says its rural mobile coverage upgrades helped other emergency calls connect.

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Emergency calls did not connect during fatal farm fire

Triple zero calls dropped out during an emergency on a rural property due to weak mobile phone signal, with federal government agencies investigating.

Telcos talk up 3G shut down amid 'dire' safety fears

Rural Australians have reported poor mobile service and new black spots after the 3G network closure, but the telcos say their coverage is steady or better.

Telstra teams with Accenture to supercharge AI plans

Telstra and Accenture are forming a seven-year joint venture to reinvent business processes through the use of artificial intelligence.

Upgraded NBN could compete with Elon Musk's Starlink

Australia must expand its network if it wants to compete with Elon Musk's offering and provide affordable, reliable internet to the regions, an expert says.

Brushes with death in the bush as digital gap persists

Towns have been left without power and mobile service during major disasters, with an independent review urging the government to bolster rural connectivity.

Telstra fined over triple-zero failings during outage

Hundreds of calls for help were transferred to the wrong number or lacked key information after Telstra neglected to update a list of backup numbers.

Betting ads played before, after kids' song shock dad

A fight for a blanket ban on gambling advertising has been reinvigorated after Sportsbet paused promotions on Spotify following an incident.

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